FAqs


  • How long has Longhorn Security been in business?

    We've been installing and servicing security systems across the Dallas–Fort Worth Metroplex, Texas, for over 12 years. That experience covers residential properties, commercial buildings, and everything in between.

  • What areas does Longhorn Security serve?

    Our team serves the full Dallas–Fort Worth Metroplex, Texas. That includes Dallas, Fort Worth, Arlington, Irving, Plano, Garland, McKinney, Frisco, and the surrounding communities across the region.

  • Can Longhorn Security handle both residential and commercial projects?

    Yes. We work on both. Residential clients typically need alarm systems, cameras, and access control for homes or small properties. Commercial clients often need larger access control setups, gate automation, and multi-camera surveillance systems covering bigger footprints.

  • Do you install alarm systems that are professionally monitored?

    We install alarm systems compatible with professional monitoring services. Our team sets up the hardware and sensors correctly so the system communicates reliably with your monitoring provider around the clock.

  • What types of gate automation systems do you install?

    We install slide gates, swing gates, and barrier arm systems for both residential driveways and commercial properties. Our team handles the motor, the controls, the keypad or card reader integration, and the safety sensors as part of a complete installation.

  • Is video surveillance useful for small businesses, or just large properties?

    It's useful for any size. We install surveillance systems scaled to the property. A single-location small business might need four to eight cameras. A warehouse or multi-unit property might need significantly more. Our team designs the layout based on where coverage actually matters.

  • What is access control, and do I need it?

    Access control is any system that restricts entry to a space based on credentials — keycards, PIN codes, fobs, or mobile access. If you have employees, tenants, or any situation where you need to track or limit who enters, access control is worth having.

  • Do your access control systems keep a log of entry activity?

    Yes. The systems we install maintain audit trails that record who accessed which door and when. That log is accessible through your management software and is useful for security review or incident investigation.

  • What handicap pedestrian door systems do you install?

    We install automatic door operators that meet ADA accessibility requirements. These systems are commonly used at building entrances, healthcare facilities, and anywhere that high foot traffic or accessibility compliance is a factor. Our team handles the full installation and testing.

  • How often should security systems be professionally inspected?

    At least once a year for most systems. Properties with high traffic, older equipment, or environments that create extra wear — like outdoor cameras in DFW's summer heat — often benefit from more frequent visits. Our preventative maintenance plans are set up to match your situation.

  • What does preventative maintenance cover?

    Our maintenance visits typically include testing alarms and sensors, checking camera image quality and storage, inspecting gate hardware and safety features, verifying access control functionality, and flagging any components that are wearing out or need adjustment.

  • Can you integrate multiple security systems — cameras, alarms, and access control — into one platform?

    In many cases, yes. Modern security hardware from the same product family often integrates into a single dashboard. Our team assesses your equipment and recommends an approach that keeps management simple without forcing you to replace working hardware unnecessarily.

  • What kind of fencing do you install?

    We install commercial and residential fencing intended to serve a security function, not just define a boundary. Material selection depends on your property type, what you're paired with — gates, cameras, lighting — and what level of deterrence you actually need.

  • Will my alarm system work during a power outage?

    The alarm systems we install include battery backup as standard. During a power outage, your system continues to operate. How long the backup lasts depends on the specific equipment, which our team reviews with you during the installation process.

  • How long does a typical security system installation take?

    Smaller residential jobs can often be completed in a single day. Larger commercial installations — covering multiple access points, cameras, and gate systems — typically take longer and are scheduled in phases. Our team gives you a clear timeline before work starts.

  • Do you offer service calls if something stops working?

    Yes. If a component in your system fails or behaves unexpectedly, our team can schedule a service visit. Properties on our maintenance plans get priority scheduling. We diagnose the issue and either repair or replace the affected component.

  • Are your installations compliant with local codes and regulations?

    We install to applicable codes and standards. For commercial projects and ADA-related installations like handicap pedestrian doors, compliance is part of how we scope and complete the job. If there are local permit requirements, our team addresses those as part of the project.

  • Can Longhorn Security upgrade an existing system, or do I need to start from scratch?

    We can often upgrade or expand what's already there. Our team inspects your current setup and tells you honestly what's worth keeping and what needs to go. Full replacements aren't always necessary, and we won't recommend one unless it's genuinely the right call.

  • How do I get started with Longhorn Security?

    Reach out to our team directly. We'll schedule a walkthrough of your property, assess what you have and what you need, and put together a plan that fits your situation. There's no pressure and no generic package — we scope it based on your actual property.